Trust + Security
Business identity requires proof.
IdentityRecord confirms the agency–client relationship before granting access. This keeps owners protected and gives serious agencies a credible foundation to operate from.
There are several ways to confirm your relationship. Choose the one that matches how you actually serve the client.
WHAT YOU MANAGE
A real digital surface the agency operates for the client
HOW THE CLIENT CONFIRMS
Owner approves directly or relationship is documented
CONFIRMED
ACCESS LEVEL
Confirmed operator
Confirmation builds trust. Trust unlocks authority.
Why this exists
Most platforms grant access to anyone with an email. IdentityRecord confirms the relationship first, so business identity stays accurate.
How IdentityRecord works
We confirm the agency–client relationship through the digital surfaces you already manage. No ownership transfer. No unnecessary friction.
Why agencies like this
Owners stay protected. Your agency builds on a credible foundation. And no one else can silently claim your client's identity.
How Agencies Verify
Choose the route that matches your workflow
Choose one of these three routes. You do not need to transfer ownership. Each method is verified automatically.
Owner Approval
Good fit when
The business owner can confirm your relationship directly
We confirm
Explicit owner consent for the agency relationship
What you do
Enter the owner's email. They receive a branded notification and approve with one click.
What happens next
Full delegated authority granted immediately
Google Business Profile
Good fit when
You already manage the client's GBP listing
We confirm
Manager-level access to the business listing
What you do
Connect your Google account. We verify manager access automatically
What happens next
Operational access granted with listing authority
DNS TXT Record
Good fit when
You manage the client's domain or DNS
We confirm
Administrative control of the business domain
What you do
Add a TXT record to the client's domain. We verify it automatically.
What happens next
Operational access granted with domain authority
Access Levels
Your access grows as the relationship is confirmed
Getting Started
Available
Search, setup, organize inputs
Not yet
Publishing, invitations, trust layer
Complete one verification route
Platform Confirmed
Available
Operate identity, submit truths, manage workspace
Not yet
Publishing without consent, ownership changes
Request owner approval
Owner Confirmed
Available
Full identity management with owner consent
Not yet
Ownership transfer
Request publish access
Delegated Authority
Available
Team assignments, additional operators, lifecycle oversight
Not yet
Ownership transfer
Highest agency level
Publish Ready
Available
External distribution, structured data sync, live identity
Not yet
Outside granted scope
Maintain through activity
Start building on day one
Verification does not block preparation. While your route is being confirmed, you can organize inputs, draft the business definition, prepare FAQ content, and structure activity proof.
Publishing and minting require confirmation. Everything before that is setup, and setup is available immediately.
Available now
Search and claim records
Define business identity
Prepare FAQ answers
Organize activity proof
Invite team members
After confirmation
Publish authoritative changes
Send owner invitations
Access trust layer for minting
Distribute identity data
Why agencies like this standard
Stronger client relationships
When the system confirms the relationship, no one else can silently claim your client's identity. That protects your work.
Start immediately
Setup is available from day one. Confirmation runs alongside your onboarding, not before it.
A credible operating record
Every confirmed action becomes part of your agency's track record inside the system.
Works with any workflow
Not every agency manages the GBP. We support web, SEO, analytics, and direct owner approval routes.
Questions
Why does IdentityRecord confirm the agency relationship?
The identity record determines how AI systems understand and recommend the business. Confirming the relationship ensures that access is granted to the right people.
Do I need Google Business Profile access?
No. GBP is one route. You can also confirm through website control, search and analytics access, or direct owner approval. Choose the route that matches how you work.
What if I only manage the website?
Website or DNS control is a full route. Place a meta tag, HTML file, or DNS record. This is often the fastest option for web and SEO agencies.
Does IdentityRecord take ownership of the client's profile?
Never. The business owner retains ownership at all times. IdentityRecord confirms relationships and grants operational access. Ownership cannot be transferred through the agency workflow.
Can I start setup before confirmation is complete?
Yes. You can organize inputs, draft the business definition, and prepare content immediately. Publishing and minting require completed confirmation.
What access do I gain after confirmation?
It depends on the route. Platform confirmation grants operational access. Owner confirmation grants full delegated authority. Each level is defined in the access levels section above.
Can the owner confirm me directly?
Yes. The owner receives a branded notification, reviews the relationship, and approves with one click. This is the fastest path to full delegated authority.
Verification is part of the value.
IdentityRecord is built to protect business identity from the start. Choose the route that matches how you actually serve the client.